Privacy Policy
Brandnests LLC and its affiliates (“Brandnests LLC,” “we,” “us,” “our”) respect your privacy. This Privacy Policy (“Policy”) describes our privacy practices in relation to the Brandnests LLC website, which is accessible our mobile applications, and digital services (collectively, the “Digital Platforms”) that link to or post this Policy, unless otherwise indicated, as well as offline. It also explains how Brandnests LLC collects, uses, and shares your Personal Information and other information, the choices that are available to you, and how you can contact us and exercise your legal rights. This Policy is incorporated into our Terms of Use Agreement, which also applies when you access or use the Digital Platforms.
We may change this Policy from time to time. Please review the “Last Updated” legend at the top of this page to see when this Policy was last revised and any effective date. Any changes to this Policy will become effective when we post the revised Policy on the Digital Platforms, unless otherwise specifically noted in the legend. If you have any concerns about this Policy, please contact Brandnests LLC via the contact information provided in the “Contact Us” section below.
THE INFORMATION WE COLLECT
What Personal Information We Collect from You
When you visit and interact with our Digital Platforms, we collect information about you, including Personal Information. Personal Information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The following explains the categories of Personal Information we collect from you within the last twelve (12) months and how we collect such data.
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Online Forms: When you complete an online form to allow Brandnests LLC, or a Brandnests LLC authorized independent dealer, to contact you, we collect identifiers such as your name, address, zip code, telephone number, and e-mail address. We may also collect information sufficient to validate your identity as the party submitting the form, which may include your IP address, location information, information about your device (e.g., operating system), and a screenshot or screen recording of the form submission process.
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Communications with Brandnests LLC:
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Telephone: When you contact Brandnests LLC by telephone, we will collect the telephone number that you use to call us. Brandnests LLC records its telephone calls for training and quality assurance purposes. During a call, we may additionally collect your name, address, e-mail address, and information about your energy needs and usage.
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E-mail and Electronic Means: When you communicate with Brandnests LLC via e-mail or other electronic means, including through a virtual assistant, we collect your e-mail address, name, and any Personal Information you voluntarily include in the communication.
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Social Media, Forums, Blogs, Message Boards, Chat Rooms:
You may interact with Brandnests LLC via platforms such as Facebook, LinkedIn, Yelp, etc. We may collect identifiers such as your screen name, real name, and any other information you post. These interactions may be visible to other users or the public. -
Business Contacts:
We collect your business or personal contact information at trade shows or similar events, including through business card scans, to contact you or share information about Brandnests LLC and its services. -
Testimonials:
When you provide testimonials for publication on the Digital Platforms or in marketing materials, we may collect and publish images of you, audio/video recordings, and identifiers like your name and contact info. -
Applications:
When you sign up for or use a Brandnests LLC application or service, we collect information you provide to create a profile/account, generate quotes, process payments, and monitor usage. -
Information About Your Solar Usage:
If you purchase or lease a solar system from us or our authorized dealers, we collect Personal Information and usage data, such as location, energy production, and energy consumption. -
Surveys:
If you respond to a survey, we collect your e-mail, name, and other survey-related info. We may share feedback in aggregated or identified forms as applicable. -
Leasing and Financing:
If you request financing or purchase products from Brandnests LLC or our affiliates, we collect personal, contact, financial, credit, and identity information necessary for processing. -
Payments:
For payments made to Brandnests LLC (directly or via service providers), we collect information such as your name, contact info, and payment details. Payments via third-party services are subject to their terms and privacy notices. -
Career Opportunities:
If you apply for a job with Brandnests LLC, we collect information such as your resume, contact details, identity, education, employment history, and references. -
Consent:
We may use your Personal Information for other purposes with your consent. -
Combining Information:
We may combine information collected from various sources and use it as described in this Policy.